It seems that this issue, at least, is due to changes Apple is making in a future version of macOS Monterey, according to Joe Rossignol:ĭropbox did not provide any further details, but Microsoft recently said macOS 12.2 will be the last version that supports its own cloud storage service OneDrive’s current online-only files implementation. This email and support document didn’t help things, and in no doubt led even more people to check out Maestral, an open-source macOS Dropbox client that has gained popularity over the last few months.
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As a temporary workaround, you can open online-only files directly in Finder.ĭropbox is already in hot water with some Mac users for its slow adoption of Apple silicon, and its resource-hungry nature on macOS.
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If you choose to update to macOS 12.3, you may have issues opening online-only files in third-party applications on your Mac.
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The only clue is that you might be asked to confirm sync permission for the revised OneDrive app.Earlier today, Dropbox alerted its customers about an upcoming change to its Mac app:ĭropbox is actively working on full support for the upcoming macOS 12.3 (Monterey) release and will begin rolling out a beta version in March 2022. Either is possible in Monterey v12.1 or 12.2. How do I know the change has happened?įor all the detailed info Microsoft has provided, they haven’t given users a simple way to check if the new Files on Demand etc system is running or the old method is still in place. The main issue isn’t data loss, it’s changes in the way folders appear in Finder. If you wanted to be very sure, make a separate copy of all your files, especially those in OneDrive storage.Apple TimeMachine, if enabled, also has a copy of current and past files.OneDrive saves all deleted and changed files for 30 days.Happily there’s already one or two backups in place. Ideally do the macOS update at the end of the day and leave your Mac on overnight to give OneDrive a chance to update all the files and settings.Update with a stable Internet connection.Don’t do it in the middle of an important job, just in case there’s a problem. Update to macOS v12.3 at some idle or downtime.Some precautions are prudent, our suggestions:
We’re always wary of major changes in software. If you have a standard macOS setup with a single drive and no special apps or settings, all should be OK. Hopefully the changeover will be smooth and trouble free. OneDrive files are visible in Finder in the usual way. This location is usually hidden from users.Up to now, users could change the root folder location.The sync root folder moves to ~/Library/CloudStorage/OneDrive-Personal and can’t be changed.But you can mark whole folders (all folders) as “Always Keep on this Device” or “Free up Space”.Files On Demand will be on for all users and can’t be disabled.The only way to stop OneDrive changing is to stop the macOS update. OneDrive will change to the new Files On Demand system when the macOS update is installed. The new OneDrive is rolling out now for macOS 12.1 and later.įrom the next update v12.3 the new technology and OneDrive Files on Demand system is required.
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